Areas of Expertise
Border Security and Trade Enforcement | Counterterrorism | Federal Law Enforcement Leadership | Intelligence and Data-Driven Operations | Supply Chain Security | Crisis Management
About Troy
Troy Miller is a recognized leader in law enforcement and counterterrorism, with more than three decades of experience advancing national and homeland security. Troy has a proven track record of strengthening partnerships and collaboration, deploying innovative, risk-based strategies to address transnational threats and managing complex crises, all while prioritizing the well-being and resilience of the workforce. He is known for his decisive leadership, strategic vision and expertise in developing intelligence- and data-driven operations. At The Chertoff Group, Troy assists in developing growth strategies and delivering tactical wins for pursuits related to U.S. Customs and Border Protection.
Career Highlights
- Acting Commissioner, U.S. Customs and Border Protection, commanding the nation’s largest law enforcement agency, overseeing 67,000 employees and the agency’s core missions of counterterrorism, border security and trade enforcement
- Spearheaded the federal government’s fight against the fentanyl epidemic, targeting transnational criminal organizations and dismantling illicit supply chains
- Directed enhanced enforcement regimes and new regulations aimed at increased supply chain visibility and cracking down on exploitation of trade law loopholes, while facilitating the secure and efficient flow of goods across borders
- Director of Field Operations, New York Field Office, U.S. Customs and Border Protection, overseeing counterterrorism, trade compliance and enforcement efforts
- Executive Director, National Targeting Center, CBP’s flagship counterterrorism entity, leading intelligence analysis and advanced targeting to mitigate threats to national security and expanding collaboration with intelligence and law enforcement agencies
- In 2018, stood up the National Vetting Center to better leverage intelligence community information to enhance border security
- Earlier roles included Acting Assistant Commissioner of the Office of Intelligence and Investigative Liaison, Director of Targeting and Analysis, Assistant Port Director in Seattle and Director of the National Targeting Center-Passenger
- He is a recipient of the Department of Homeland Security’s highest civilian honor, the Distinguished Service Medal, and the Presidential Rank Award (Meritorious, 2021; Distinguished, 2016).
Boards and Affiliations
Senior Vice President, BigBear.ai, April 2026-Present | Advisory Board Member, Intelligent Security Systems | Advisory Board Member, Ultra Global
Education
B.A. in Political Science, Bemidji State University | B.S. in Economics, Bemidji State University | Graduate Fellow, Senior Managers in Government Program, Harvard University, Kennedy School of Government